Probat Inc. is also pleased to announce that Joe Navin has joined the team in Lincolnshire, IL as the Senior Vice President of Sales and Service. Joe will also lead all Burns international sales activities. Navin comes to Probat with a wealth of industry experience, having previously held titles ranging from Vice President of Operations and Supply Chain at Mother Parkers Tea and Coffee, to Vice President of Supply Chain for Tata Global Beverage, as well as several high-profile coffee consulting positions.
“Scott has played an integral role in both the development and success of our Sales Department throughout his tenure at Probat Inc. My most heartfelt congratulations go out to him as we wish Scott only the best of success in this well-deserved role as Chief Sales Officer. While Scott’s daily presence here in Lincolnshire will be greatly missed, whatever anxiety was felt early on in this transition has been greatly alleviated with the appointment of Joe Navin. Joe’s unparalleled industry experience will ensure continued growth in our ability to serve our customers.”
-Ellen Nielsen, General Manager and Chief Financial Officer, Probat Inc.
In addition, Probat Inc. is pleased to announce the following changes made to our sales and service team in order to further enhance customer experience:
Reyes Tellez, formerly our Shop Roaster Sales and Spare Parts Sales Manager has been promoted to Purchasing Manager for Probat Inc. His knowledge of our systems and parts will be invaluable in this new role. We are confident in his ability to improve this function and drive down our costs so we can continue to offer increased value to our customers.
Jon Morris will move into our Spare Parts Sales role for Probat Spare Parts. Jon has a combined 10 years’ experience as a Probat Shop Technician and Senior Service Manager. The application of Jon’s in-depth knowledge of our machines to this spare parts role will be met with great enthusiasm by the entire team here in Lincolnshire.
We are pleased to announce Jake LaPres will take over Shop Roaster Sales in addition to his sales engineering role. For the past two years, Jake has thrived in the role of Sales Engineer where he has supported our key account managers through the development of flow diagrams, cost analyses and proposals. We are confident that Jake will excel in his new role, given both his extensive engineering knowledge along with his customer facing experience.
Probat Inc. has also formed an Aftersales Service Team earlier in 2022 to further improve the customer experience. This team includes Scott Lundry (Service Manager), Paul Pyrich (After Sales Service Manager), and Angel Dominguez (Service Technician). Our Aftersales Team has been formed to ensure that our customers can find solutions throughout their entire customer journey. The point of contact for the Aftersales Service Team are as follows:
- P: 847 451 5293